Gulf Coast Door & Window, Inc. 504.832.2230

Check us out with the local BBB.   We are thrilled with our A+ rating, and work hard to protect this valuable rating by the local BBB.

 

A+ is as good as it gets, and we will keep it until they come up with a higher rating .... maybe A+++.

 

Click on the logo to move to the BBB web site.

 

You should check with the BBB before making ANY major investment.  It takes only minutes.

 

Type in our company name on the first page.

 

 

Ward Fendley Ward Fendley

As a locally-owned family business, we are in competition with "box stores" and other national franchise operations like Window World, Clear Choice and others, for your window business. We find that this competition is healthy, and when others play fairly, you, the consumer, will win every time.

 

What is most bothersome is the ease with which some of our competitors bend the rules, possibly mislead customers about the tax benefits and energy-savings from new windows, and use high-pressure sales techniques that work on those that can least afford the products.

 

When you invite an “old-school window salesperson” into your home, know that he or she is there to SELL you new windows. They are not there to visit, share their views on world politics, or anything else.  Their ONLY goal is to leave with your check in-hand.

 

Understand that this salesperson has made their "pitch" thousands of times, is totally prepared for your every objection, and will not be easily swayed by an occasional "NO" from you.

They also know that you will feel uneasy in asking them to leave, and if you are like most people, will let them talk and talk about the benefits of buying today, and the downside of delaying your decision even one day or minute.

 

1.      My suggestion is that you be prepared to say "NO" at least four-five times, and that you set a tight time-limit on their "visit" to your home.  There is nothing about windows that takes more than 30-45 minutes to cover completely, unless YOU want to discuss this further.

 

2.      You should always ask for a list of local references that you can check, homes that you can view, and telephone numbers you can call.  Be sure to get recent and years-old references from every company you interview.

 

3.      Do not feel pressured into believing that the price is good for "today and today, only."  If anything, the price of windows is going down, and we gladly accept responsibility (blame, according to most of others in the window business) for at least a portion of this downward pressure on the local retail price of windows.

 

4.      You truly do not need to pay $500+ for a replacement window, unless you need impact and/or hurricane force wind protection.  Even then, the price should be in the $550-$750 range.

 

 

Any price you receive from my company will be good for at least 30 DAYS, and definitely will never be a today-only price. 

 

We do not call you back night and day to get your answer, but we do hope you will stay in touch with us, and ask any questions that we left unanswered.

 

Many of the manufacturers we represent have Monthly and/or Quarterly specials - so before you do anything, check to see if there has been a change, or a new promotion that will save you money.

 

Again, the written quote we give you will NOT INCREASE; the price is good for at least 30 DAYS.

 

Our commitments will always be in writing, our people open and honest in their explanations of the benefits, and never - ever - will we use a high-pressure sales tactic to get your business. Our goal is to make the buying process both comfortable and easily understood, with the longer-term view that you will hopefully refer others to us.

 

If you have a question or concern that we need to discuss, please call or send me an email.  No pressure, no hassles - just honest answers to your questions.

 

Ward Fendley